Terms
These terms cover this website and the work you get from me. I'm Hayden Ruawai, a sole trader, ABN 93 037 863 304.
Enquiries
You can email me or book a call. An enquiry doesn't commit you or me to anything.
Quotes and prices
Before any custom work starts, I confirm in writing what's included, the price and when you'll get it. Prices are in Australian dollars and include GST. A written quote stays open for 30 days.
Payment
When my shop is open, you pay for a shop product before I start. For quoted work, you pay as the quote says.
Your material
You keep owning what you send me, like your logo, words and photos. By sending it, you confirm you're allowed to let me use it for your work.
The finished work
Once you've paid in full, the finished work is yours to use as you like. I ask before showing your work as an example.
Changes and mistakes
Ten Instagram captions and other shop products come as described, with no rounds of changes. Other packages include the rounds shown on the product or named in the quote. If I made a genuine mistake, tell me and I'll fix it for free. Quoted work includes the changes the quote names.
The fine print
What's on this website is general information, not advice for your business. Nothing in these terms limits your rights under the Australian Consumer Law. Refunds are on the refunds page, and how I handle your details is on the privacy page.
Contact
Email hello@haydenruawai.com.
Last updated: 14 November 2026.