Privacy
I'm Hayden Ruawai, a sole trader in Sydney, ABN 93 037 863 304. This page says what I collect, why, who else handles it, and how long I keep it.
What I collect
- When you email me at hello@haydenruawai.com: your email address, your name if you give it, and what you write.
- When you book a call at cal.haydenruawai.com: your name, email, the time you pick and any notes you add.
- When my shop is open and you buy something: your email, your website address, the brief you write, and the work I make for you. Your card details go to Stripe, never to me.
The main website has no accounts, no forms that store anything and no cookies. My shop stores what you type when you order, and puts one sign-in cookie on your device for up to 30 days so your order page and My jobs stay open. It sets no advertising or tracking cookies. The booking page stores the name, email and time you enter so the call can happen. I count page visits with Vercel Web Analytics, which uses no cookies and does not identify you.
How I use it
To reply to you, quote, do the work you pay for, send it to you, and keep my business and tax records. I don't sell your details. I don't send you marketing email unless you have said yes to it, and you can say stop at any time.
Who else handles it
I use a few services to run the business. They handle your details only to do their part:
- Google (Gmail, Calendar, Meet): my email arrives in Gmail, and booked calls go in my Google Calendar with a Meet link.
- Porkbun forwards mail sent to hello@haydenruawai.com to my Gmail.
- The booking page runs on open source software (Cal.diy) on a server I rent.
- Vercel hosts this website and counts visits without cookies.
- jsDelivr serves some of the code this website loads, so your browser's address reaches it.
When my shop is open and you order, these also handle your information:
- Stripe takes payments and keeps your email, website address and brief with the payment record.
- Railway runs the order system, and Neon stores its database.
- Amazon Web Services stores the finished work, in Sydney.
- Resend sends order and booking emails.
- Anthropic (an AI provider): its AI reads your website and your brief, writes the work you order and checks it.
Some of these services store data outside Australia, mostly in the United States.
How long I keep it
- I delete enquiry emails after 24 months and order files 12 months after the order, in a clean-out I do every six months.
- Invoices and payment records: as long as Australian tax law requires (usually five years).
Your choices
You can ask what I hold about you, ask me to fix it, or ask me to delete it. Email hello@haydenruawai.com and I'll answer within 30 days. If you're not happy with my answer, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Last updated: 14 November 2026.